1. Introduction This Privacy Policy outlines how Suncount.io we collects, uses, and protects the personal information of our users and subscribers. It applies to all personal data collected through our website, and any related services, events, or communications.

SunCount is a Swedish company, and all data processing complies with Swedish laws and the General Data Protection Regulation (GDPR). Any disputes arising under this policy will be governed by Swedish law and handled by Swedish courts and jurisdictions.

2. Information We Collect

• Personal Information: This may include your name, email address, phone number, billing address, and payment details that you provide when you sign up for our service.
• End-User Data: When using the solar calculators we install on behalf of solar companies, end-users may provide personal information such as their name, address, and contact details to generate estimates or receive further information. This data is shared with the solar company, and we handle it solely for the purpose of calculator functionality and secure transmission.
• Usage Data: We collect information on how you use our services, including your interaction with our software, your browser type, IP address, and device information.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your user experience and improve the functionality of our services and also for marketing reasons.

3. How We Use Your Information

• To Provide and Manage Services: We use your information to administer your account, provide customer support, and ensure uninterrupted service delivery.
• Communication: We use your contact details to send you service updates, security alerts, and administrative messages.
• Improvement and Customization: We analyze usage data to enhance our existing services and develop new features that meet our users’ needs.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.

4. Data Sharing and Disclosure

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
• Legal Obligations: We may disclose your information if required by law or if we believe it’s necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security We implement robust security measures to protect your data from unauthorized access, alteration, and destruction. However, no internet-based service can guarantee complete security.

6. Your Rights You have the right to access, correct, delete, or transfer your personal information. You can also object to or restrict the processing of your data.

7. Data Retention We retain your personal information for as long as necessary to provide you with our services and as required by law.

8. International Transfers Your information may be transferred to, and processed in, countries other than your own. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us If you have any questions or concerns about our privacy practices, please contact us at [email protected].